Unauthorized Debit order

Early this morning I received an sms stating that an amount of R4798 has been debited from my account. I had not authorised any such debit order. So, I went to my branch and waited in the queue for about 15 minutes before a consultant attended to my query. She advised me to phone the call centre from the branch so I obliged. I have been on hold with the call center for about 20 minutes before i left without having my problem resolved as i had to go back to work. At work i tried the call center again and was on hold for more than 45 minutes with no answer.<br> This amount that they have taken is totally ridiculous. How am i supposed to survive for this entire month? They have taken away my salary. This money needs to be put back into my account IMMEDIATELY. This is the worst service i have ever received and i don't want to bank with Nedbank any longer. I just want my money back. <br> <br> i would like a reply from these people as soon as possible...<br> How can u rob people of their hard earned money? You Should be ashamed of yourselves...