1 reviews | Active since Dec 2015
Unauthorized Debit of Current account
My account has been debited *******ly by the credit card collections division and this has affected my family's well-being. This is the second time that this incident has happened where a lump-sum amount has been debited without my authority. I am a loyal customer of Nedbank and I have been with the bank for over 10 years but this kind of treatment is unacceptable. I have made payment arrangements before with Nedbank and this action of taking money as you please is not fair.
Dear Bakhetsile
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Bakhetsile
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team