1 reviews | Active since Nov 2015
Unauthorized Debit of Current account.
Hi, On the 26th November my wife's account has been debited *******ly by the credit card collections division. I know i am not the owner of the account but since we are married in community of property it also affects our <br> families well being. This is the second time that this incident has happened where a lump-sum amount has been debited without my wife's authority or even being notified before had of such an action. I would like to state that if this is not reversed urgently or asap i will be taking this to the ombudsman and media outlets as i am sure my wife is not the only person to experience this. According to my understanding of the CPA under no circumstance can any one even my bank take Money from my account without my authorization or even notifying me prior to doing so. Please treat this matter with extreme urgency.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
