UNAUTHORIZED AMOUNT DEDUCTED FOR MONTHS

Item: Nedbank
Rating: 1
Author: Tania E

<p>A amount of R160 overall my banking cost is deducted now for several months. It is NRB accting subscribtion fee. I did not agree to any subscribtions. I require full refund on all these amounts from when it started. I can not afford to pay something I did not agree to. If this is not sorted out I will move my bank account.</p>

Helpful (0)

Replies (3)

Nedbank's replyOfficial

03 Jun 2017, 11:46

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank's reply03 Jun 2017, 11:46

Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Tania E's updateReviewer Update

15 Jun 2017, 11:18

Thank you Nicolas for sorting out the problem and for reversal. Fast service!

Tania E's update15 Jun 2017, 11:18

Reviewer Update

Thank you Nicolas for sorting out the problem and for reversal. Fast service!

Nedbank's replyOfficial

15 Jun 2017, 11:30

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.

Nedbank's reply15 Jun 2017, 11:30

Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.