JZ
Jackie Z
1 reviews | Active since Jun 2016
18 Jul 2019, 11:24
UNAUTHORISED DEDUCTION - NO HELP FROM NEDBANK!!
I had an UNAUTHORISED deduction go off my bank account, I contacted Nedbank numerous times and was told that they will not be able to help me reverse the deduction due to the fact that it was an internal debit, It is the middle of the month, I need that money for things!!! And all they say is sorry, they are not able to help me reverse the deduction!!! This is TOTALLY unacceptable!!! I DID NOT AUTHORISE ANY NEDBANK INTERNAL DEBIT/DEDUCTION!!!!
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Replies (3)0
Replies (3)
Nedbank's replyOfficial
18 Jul 2019, 11:53Dear Jackie
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Nedbank's reply18 Jul 2019, 11:53
Official
Dear Jackie
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
JZ
Jackie Z's updateReviewer Update
18 Jul 2019, 18:04I have still not received a call??? I need someone who CAN help me to contact me...
JZ
Jackie Z's update18 Jul 2019, 18:04
Reviewer Update
I have still not received a call??? I need someone who CAN help me to contact me...
JZ
Jackie Z's updateReviewer Update
22 Jul 2019, 10:54I cannot express my utter disappointment in Nedbank with regards to this unauthorised debit!!!!!!! The debit order was credited to an internal company for Nedbank and now NOBODY is replying or answering any of my questions!!! I am at my wits end with this thing and STILL Nedbank can not even answer my questions!!
JZ
Jackie Z's update22 Jul 2019, 10:54
Reviewer Update
I cannot express my utter disappointment in Nedbank with regards to this unauthorised debit!!!!!!! The debit order was credited to an internal company for Nedbank and now NOBODY is replying or answering any of my questions!!! I am at my wits end with this thing and STILL Nedbank can not even answer my questions!!