Unauthorised dedications

A bank can't take money from your account without your permission unless the following conditions are all met: The current account and the debt are both in your name. ... They can't take money by right of set-off if the debt repayments are up to date.

I was just called by a representative letting me she dedicated money from my account. I was leaving for Cape Town that day and that money was transferred by my employer. Now I'm busy with statement explaining such.

I never gave consent.