Unauthorised debts
<p>I've just check my bank statement and seen this reoccurring amount going off for NRB Subscription fee. Called the call centre was advised to de link in myself than log a refund request and based on previous experience in don't even think I'll get it from them. Why should I de link it when I never subscribe to the service. But knowing this bank it would be my fault again. </p>
Dear Nikki,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Nikki,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team