XV
Xolisa V

1 reviews | Active since Apr 2016

15 Apr 2016, 11:22

Unauthorised debits of R99.00

Hi Nedbank,<br> <br> I am a very concerned customer. I have recently noticed that I am having a debit order of R99.00 in my account from a MZANSI4U. I have no cooking clue who this is and I certainly have no dealings with them. I then got another debit order for the same amount and this time, the reference number is some weird long number.<br> <br> This is not only weird but unacceptable and I need the money refunded to me as a matter of urgency<br> <br> Regards,<br> Xolisa

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Replies (1)
Nedbank
Nedbank's reply15 Apr 2016, 11:45
Official
Hello xolisavuza,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team