Unauthorised Debits of 99.00 on my account

<p>Dear Nebank,</p> <p> </p> <p>I am very unhappy with what is going on. A while back I wrote to complain about some random debit order of 99.00 on my account. This was reversed by yourselves and I was told to trace the company that put that debit order. I managed to call at my expense and traced this to some ****** in Durban. When I asked for details, they took me from pillar to post and I lost a lot of money and time trying to resolve this issue. I have never signed a mandate from these strangers to take 99.00 every month from my account. This is theft and it looks like the bank cannot do much to ensure my money is protected and accountability is there when I enquire. </p> <p> </p> <p>Last month and now this month, I have had the following debits from the same *******</p> <p> </p> <p>DDSDYNAMIC ********** 1 SAGE160729 - This month<br />APEXMARKETRF ********** 1APEK3877 - Last month</p> <p> </p> <p>I am humbly requesting that these debits be reversed as a matter of urgency and this issue prevented from happening in my account as I trust the bank to look after my interests if they are holding my account. if this is a problem, I would like to know so that I can try another bank. My account number is ********** 596</p> <p> </p> <p>Xolisa</p>