unauthorised debits and credit card discrepancy

<p>I Mrs LMS Peters am utterly disgusted at the service from N ed bank. I have been debited without being notified and also have asked numerous times for printouts accounting for the amount I have subsequently been asked to pay for. My Credit card had an amount of R5000 which I could use and every month the instalment gets debited from my normal cheque account but they have suspended my card and say I owed R21000. Since then I have paid R18000 yet I get a letter stating still owe R17000. </p> <p> </p> <p>I have called the bank numerous times and no joy neither do they want to send me a print out of how they got to that total. </p> <p> </p> <p>I need feedback from Nedbank ASAP</p>