1 reviews | Active since Feb 2018
Unauthorised Debit Orders
I had R300 in my Nedbank account which I wanted to use, however when I went to withdraw R100, I found out that the money was debited by UAssist and URewards. I have no idea who these people are and when I went to the bank to cancel the debit orders, I was advised that the transaction is still pending and I can only reverse them the following day, which of course is an inconvenience. Who are these people and why do they have access to my Nedbank account. This concerns me as I don't know how secure my Nedbank account is if anyone is able to debit my account without my consent. Nedbank has to tighten their security because this is a real inconvenience.
Dear Emogen
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Dear Emogen
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Dear Mrs Biney
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Dear Mrs Biney
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team