1 reviews | Active since May 2016

13 May 2016, 10:11

Unauthorised debit order

<p><span style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 14.4px; line-height: 20.5714px; text-align: justify; background-color: #ffffff;">There is a deduction from my account and the reference is CLM Assurance. This has happened now for the past 3 months and the reference number is difference each month. Since i have no recollection of signing for any new policies, i googled the company but nothing comes up. I am really concernced as to how is it that this potentially fictious company managed to access my bank account and deduct R100.00. Seemingly my money is not safe at Nedbank . </span><br style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 14.4px; line-height: 20.5714px; text-align: justify; background-color: #ffffff;" /><br style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 14.4px; line-height: 20.5714px; text-align: justify; background-color: #ffffff;" />I would appreciate someone looking into the matter ASAP as i did not authorise any debit orders and i regards this as a ********** matter.</p> <p> </p>

0
Replies (2)
Nedbank
Nedbank's reply13 May 2016, 13:33
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint. Kind regards Client Experience Team

Best regards,

's update17 May 2016, 07:08
Reviewer Update
Have not had anyone make contact regarding the matter.