FM
Fikile M

1 reviews | Active since Jan 2016

09 Jan 2016, 18:21

unauthorised debit from my account with Nedbank

I have a personal loan with Nedbank,they withdrew an amount they claim as outstanding from an account that I did not authorise them to deduct from.The loan is paid through FNB but they deducted from my Nedbank account,I was not informed of this deduction and did not authorise it.this is beyond bad service

0
Replies (1)
Nedbank
Nedbank's reply11 Jan 2016, 08:08
Official
Hello fikilemosarwa ,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team