SA
Stephanie A

1 reviews | Active since Dec 2012

15 May 2015, 15:12

Unauthorised Debit

Good day, Nedbank used to be a great bank, what's happened!<br> <br> 1.) We were double debited for our bond, that has been returned after 3 weeks yesterday the 14.05.15<br> 2.) We were again debited \*******ly"for a deactivated Nedbank Credit Card for R2498. Basically leaving our account overdrawn. We already had arrangements with the lawyers for monthly payments on this credit card.<br> <br> My husband is at the branch trying to get the money back"

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Replies (1)
Nedbank
Nedbank's reply15 May 2015, 15:28
Official
Hello StephanieAM,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team