1 reviews | Active since Dec 2012
Unauthorised debirt order
<p>Nebank deducted an amount of R156.00 NRB SUBSCRIPTION FEE in my account, i dont know what this charge is for, I DID NOT SUBSCRIBE FOR IT and dont want any explanations, i want my money back ,what is the mantainance fee for if we still paying for other hidden fees.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Would like to Thank you to Cody Francis for a detailed explanation on the issue above, she helped me unsubscribe step by step to the NRB subcription fee, also requested the reversal on my behalf, she called and emailed me to advice me that the matter has been resolved, and the money has been reversed back in my accuont, Cody Thank you so much again for a wonderful service please continue making clients feel valued.
Would like to Thank you to Cody Francis for a detailed explanation on the issue above, she helped me unsubscribe step by step to the NRB subcription fee, also requested the reversal on my behalf, she called and emailed me to advice me that the matter has been resolved, and the money has been reversed back in my accuont, Cody Thank you so much again for a wonderful service please continue making clients feel valued.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team