ZA
Zaynab A

1 reviews | Active since Dec 2017

05 Dec 2017, 13:14

Unauthorised charge on my account

An unauthorized charge of R405, Business Internet subscription was processed on my account. I am an individual, why am I being charged business internet subscription fees. I have called the helpdesk and am being sent from one helpdesk to the other without assistance. I need this charge reversed so that I can rather close this account

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Replies (1)
Nedbank
Nedbank's reply05 Dec 2017, 13:24
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team