UNAUTHORIES DEBIT ORDER (THIS IS AN INSIDE JOB) Ref no.***

MY ACCOUNT WAS DEBITED BY TWO COMPANIES LAST YEAR AND THIS YEAR.LAST YEAR THEY ONLY REFUNDED ME FOR TWO MONTHS ,THIS YEAR I WAS REFUNDED THE FULL AMOUNT. BUT I THINK THIS IS NOT FAIR FOR US (CLIENT OF NEDBANK) AND NEDBANK IS DOING NOTHING ABOUT THIS ,IT'S SHOWS THAT NEDBANK DOESN'T CARE ABOUT IT'S CLIENT. MY COMPLAIN IS THAT THEY GAVE ME TWO NUMBERS OF DIFFERENT COMPANIES OF WHICH ONE OF THEM DIDN'T EXIST THEN THE OTHER COMPANY SAID THEY DIDN'T DEBIT MY ACCOUNT AND THE REFFERENCE NUMBER NEDBANK GAVE ME DOESN'T EXIST AND THEY DIDNT HAVE ANY CLIENT WITH MY PERSONAL INFORMATION. WHO MUST I BELIEVE? I THINK THIS IS THE INSIDE JOB AND THE EASY WAY FOR NEDBANK TO MAKE MONEY BECAUSE THEY DONT REFUND YOU THE MONEY THEY CHARGED YOU FOR THAT DEBIT ORDER. AND WHY MUST WE BE GIVEN THE NAME AND TEL. NO. ONLY? HOW CAN A COMPANY THAT DOESNT HAVE MY PERSONAL DETAILS DEBIT MY ACCOUNT? AND WHY WAS I GIVEN NON EXISTING CONTACT NUMBERS FIRST? WHAT IS NEDBANK DOING ABOUT THIS? IS OUR MONEY SECURE WITH THIS BANK? THIS MEANS THAT OUR MONEY IS NOT SAFE WITH NEDBANK AND SECURITY IS SUPPOSE TO BE THE YOUR FIRST PRIORITY.