Unanswered qustions!

<p>My wife and I had taken our bond with nedbank which has been paid up several years ago around 2004 together with that we had taken our home and content insurance & just recently i found out that almost 10 years after paying up my bond Nedbank decided to cancel our home insurance without our consent or without a reason which was in 2014! It makes no sense to when they state that they had no bond account active to link the insurance to and how would you figure this out only 10 years later. I am retired i have many debits going off my account, the decent thing to do is call and inform me i have had the same contact details and postal address for over 20 years now. I want someone to answer me & insurance policy reinstated.</p>