NM
Noma M
1 reviews | Active since Nov 2010
03 Jul 2015, 14:39
UNALLOCATED PAYMENT
I have had no joy with Nedbank from inception. I made a payment 11 June 2015 and used an incorrect reference number - as opposed to my credit card details. I have been calling in daily since 18 June to have the money allocated. I have sent the POP to [Email Removed] and also sent a fax to *** to no response since. I JUST NEED THIS PAYMENT SORTED OUT ASAP as its affecting my credit record!!! I even mailed : [Email Removed] and still no response. My associated ref is ***
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Nedbank's replyOfficial
03 Jul 2015, 15:13Hello nomaAfrika,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply03 Jul 2015, 15:13
Official
Hello nomaAfrika,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team