1 reviews | Active since Apr 2017

03 Aug 2018, 11:49

UNACKNOWLEDGED BALANCE CORRECTIOIN

I would like to share my dissatisfaction with Nedbank. My debit order notifications reached me on the 2 August 2018, and there was a R216 shortfall, which I immediately corrected. Then one of my debit orders returned on 3 August 2018, even though I had immediately corrected the overdraft. I have called them and they will not reverse the R150 unpaid item fee that they charged me. Nedbank, its time to start treating your customers as people and stop with the "computer says no" BS. I will be changing back to FNB asap.

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Replies (1)
Nedbank
Nedbank's reply03 Aug 2018, 11:59
Official

Dear Lesley-Anne Roe

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support