JS
Juliet S

1 reviews | Active since Nov 2016

10 Nov 2016, 10:51

Unacceptable outcome

<p>ID NUMBER: ********** 109083</p> <p>After a former Colleague of Nedbank suggested I move my bond to Nedbank since they are really good and can assist me I am disgusted to say the least!! I am extremely angry at the response received from Nedbank when wanting to move my bond over from Standard Bank. Not only did I wait very long for feedback, I also personally went into the bank and still no closure besides BAD NEWS!!!</p> <p>I thought moving to Nedbank would be a good idea….I WAS WRONG!! They informed me that NO I CANNOT MOVE MY BOND OVER and I CANNOT AFFORD TO. What a load of complete trash!! I have never in my life missed a bond repayment and all my creditors are always paid on time!! Never have I ever been under debt review or any form of administration!!!!! I am complete and utterly disgusted!! I only owe R280 000 odd on my Bond which I currently have with Standard Bank. I asked Nedbank to please move my bond to them since I am banking with them now and have an Investment, Credit Card and Savvy account with Nedbank. I even have the Greenbacks card.</p> <p>Please also note that my car is PAID UP and I do not owe anything on it! - see settlement letter attached. My Credit card with Nedbank will also be settled by the end of this month, although I have never skipped or missed any payments!!!</p> <p>I wanted to increase my bond to R400.000 but Nedbank refuses to go the extra mile and help me!!! I am even willing to accept R360 000</p> <p>If Nedbank is refusing to help me I will be going to Hello Peter and Get Closure, this is poor service delivery. I will also close all my accounts with Nedbank.</p> <p>I will await your URGENT response in this regard,</p> <p> ********** 569 ©</p>

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Replies (1)
Nedbank
Nedbank's reply10 Nov 2016, 11:02
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team