EM
Edzisani M
1 reviews | Active since Oct 2013
25 Feb 2015, 09:27
Unacceptable Behavior
I was overcharged R360 on my personal loan instalment. Account was in arrears & arrangement was made. Nedbank was supposed to debit normal instalment R1639 plus R640 to make the account up to date but R1639 & R1000 was debited instead of R640. All is want is my refund of R360 otherwise I will reverse full amount of R1000
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Nedbank's replyOfficial
25 Feb 2015, 09:43Hello edzisani1986,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Feb 2015, 09:43
Official
Hello edzisani1986,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
Best regards,