1 reviews | Active since Jul 2017
Unacceptable bank charges
<p>Firstly i called the branch to find if I needed to deposit monies into my investment account what would be the procedure and if there was any charges for a cash deposit to an investment account. The person I spoke to said to me that there are no charges on an investment account and that also there are four free cash deposit can be done into a current account. So I went through to the bank on the same day to make the deposit. Went up to the teller (which there was only one opened for a increasing queue of about 10 people) and queried with teller if there was any fees to please advise me, i also did mention my earlier telecon with one of the staff, to which he said he is not sure and he will let me know. So he proceeds to do the transaction and then asks me to swipe a card again I mentioned I need to do a cash deposit, eventually he took the monies and did the count etc. After the conclusion i asked him All done and is there any fees to which he said he's not sure and I must wait and see if I get charged. I mean like What the hell??? </p> <p>So today when I looked at my account i see I have been charged fees of R650 I mean really for my money. If that was the case I would taken my money and invested it elsewhere or better yet kept it under my bed....</p> <p>I am so extremely frustrated right now. I have been a loyal customer for the last 17 years. </p> <p>Right now I'm actually just ready to take all my monies to another service provider....</p>
Dear Sujitha
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
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Client Experience Team
Dear Sujitha
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
What a rude woman the branch manager of Nedbank Overport . It's my fault that they cannot offer their customer openess and transparency. The fact that her tellers are not trained becomes the responsibility of the client.
Utterly disgusting behaviour for a Manager.
Nedbank worse bank to ever deal with Have to put up with exorbitant fees and rude Staff.
What a rude woman the branch manager of Nedbank Overport . It's my fault that they cannot offer their customer openess and transparency. The fact that her tellers are not trained becomes the responsibility of the client.
Utterly disgusting behaviour for a Manager.
Nedbank worse bank to ever deal with Have to put up with exorbitant fees and rude Staff.