BR
Barry R

1 reviews | Active since Feb 2024

23 Feb 2024, 12:48

Unacceptable!!!!

My Cheque account was "pending" (blocked) every day now, for the last 3 days. First my Fica was not up to date, i sent my id, account was unblocked within a few hours, the next day my account was blocked again, this time i had to submit a "source of funds declaration". My account was again unblocked within a few hours. This morning, day 3 my account was blocked again, after a few emails and whattsapps my cheque account was unblocked. This time i had sent no additional Fica or other forms. I went into my banking app only to find that i could not transfer funds to any of my Nedbank linked accounts from my Nedbank credit card. After enquiring it was confirmed that my Nedbank credit card was now blocked. It is a system fault i was told, but who programs the system???? I was also informed that i was not the only customer having this issue. We'll see which card they block tomorrow!! 😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔

0
Replies (1)
BR
Barry R's update24 Feb 2024, 06:48
Reviewer Update
My credit card was blocked yesterday afternoon, no reason was given for this, so this morning my cheque account is blocked again, 4th day in a row now!! And my credit card is still blocked, still no reason give, nobody seems to know why????