Unacceptable

<p>This totally unacceptable, on friday 24/06/2016 I spoke to 3 call centre agents, they took me from pillar to post without any assistance, finally when I got the contact numbers of the relevant person(Azania Molefe and Nonhlanhla) who's handling my account she doesn't answer her phone, after that I was given the number for smith and smith whom I do not know who is he or she and they also don't answer their phones. I must say some of your agents are very rude and unprofessional.Is it really that difficult to tell me what is my outstanding balance? Your agents are able to tell me that last week on the 18/06/2016 I paid R50,000 but they can't tell me the outstanding balance, how foolish is that?<br />Nedbank do you want your money or not? please advise.</p>