Unable to understand a simple request

Two phone calls to Nedbank, one to customer services where they were unable to understand a simple request and a second to the complaints dept where I wound up speaking to home loans?<br> I have two accounts with Nedbank - a cheque account with a postnet address and an investment account with half of my correct home address.<br> All I require is that both accounts have the correct home (postal) address. One account is posted and the other emailed. In the event that the cheque account is posted I would appreciate the correct address on the statement?<br> Is that too much to ask. Is there anyone that can help me?