UNABLE TO RECEIVE CARD

Good Day,

I ordered a Amex CC card since my old one has expired and no notification was sent even about the CC expiring. Since Wednesday my CC is at the Nedbank PTA-North Branch and I am unable to collect.

As per the Branch they are having computer problems and I (The Customer) needs to wait for IT to fix before I can collect.

I have called the Call Center, the Branch and no one seems any bit interested in helping me receive my card.

Rudi