RS
Rudolf S

1 reviews | Active since Jul 2009

15 Nov 2016, 12:25

UNABLE TO PROVIDE ACCURATE FEEDBACK

<p>Good Day,</p> <p> </p> <p>I submitted a American Express Charge Card apllication providing all my documentation requested. Now I am being told that my bank statements are outdated. How is that possible if i sent the mostrecent statements through.</p> <p> </p> <p>I have been given the run around for the last week and now they my time and effort is being wasted.</p> <p> </p> <p> </p>

0
Replies (3)
Nedbank
Nedbank's reply15 Nov 2016, 12:46
Official

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team

RS
Rudolf S's update24 Nov 2016, 09:00
Reviewer Update

Amazing service after this review.

everything was take care of and I got my card.

Thanks Yusuf from Nedbank.

Rudi

Nedbank
Nedbank's reply24 Nov 2016, 09:07
Official

Thank you for the positive feedback and for allowing us to Make Things Happen.

Kind regards

Client Experience Team.