LL
Leon L

1 reviews | Active since Feb 2010

24 Feb 2015, 08:22

Unable to give answers

I am not sure what the problem is at Nedbank but as a merchant the delivery from the institution is really bad.<br> Transactions are not banked to our bank account and when you call them they dont know themselves what the problem is . I received emails for 2 managers that the funds would be realsed but sadly todate nothing has been done. For those businesses out there if you are considering Nedbank as a merchant please rethink this as transactions are not banked on a weekly basis and nothing gets done on the banks side only empty promises<br>

0
Replies (1)
Nedbank
Nedbank's reply24 Feb 2015, 09:21
Official
Hello leonlubbe,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

Kind regards

Client Experience Team