JK
Jonathan K
1 reviews | Active since Jun 2012
30 Aug 2021, 13:09
Unable to get hold of anyone to close a loan account.
I have called Nedbank 3 times this morning to close my personal loan account that I have settled so that I can avoid any further assurance or admin related fees.
Everytime I am told that they acknowledge the payment receipt and transfer me to collections to close the account. After holding over 45 minutes each time, the call cuts itself.
I have messaged my banker only to be advised that they cannot assist me with this.
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Replies (2)JK
Jonathan K's updateReviewer Update
30 Aug 2021, 13:36On my 4th call right now.... Still not coming right. WORST EXPERIENCE EVER. Definitely looking to change banks now.
JK
Jonathan K's update30 Aug 2021, 13:36
Reviewer Update
On my 4th call right now.... Still not coming right. WORST EXPERIENCE EVER. Definitely looking to change banks now.
JK
Jonathan K's updateReviewer Update
30 Aug 2021, 13:43Aaaaand 4th call dropped. 4 out of 4 calls have been dropped now.
JK
Jonathan K's update30 Aug 2021, 13:43
Reviewer Update
Aaaaand 4th call dropped. 4 out of 4 calls have been dropped now.