tT
traceysteinhobel T

1 reviews | Active since Jan 2015

18 Jun 2018, 17:34

Unable to establish communication at Nedbank Cresta

We had a meeting with a business manager called Johannah at Nedbank Cresta on 31 May 2018. After the meeting I emailed a document to her and requested confirmation of receipt of my email. No confirmation or response was received.

I tried to call the branch to speak to the lady in question, however after wasting my money on several calls to Nedbank Cresta and only getting through to exorbitantly long pre-recorded marketing messages, I gave up.

Today I followed up with yet another email to the lady in question and again received no response.

I do not know if my emails are being received or ignored, however I would still like to follow up with the lady in question with regards to other matters that were discussed at the meeting.

As I have not success in reaching Johannah by email or by telephone, perhaps she can get in touch with me? If my message can please be relayed, I would be most grateful.

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Replies (1)
Nedbank
Nedbank's reply19 Jun 2018, 09:34
Official

Dear tracey157

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support