UN-SYMPATHETIC

I have been w?th Nednabk for years, took a personal loan, cred?t card anf garage card. My partner became un-employed and ? found myself unable to meet my f?nanc?al obl?gat?ons. Keep?ng food on the table became a problem, let alone a roof over our head. I fa?led to pay my accounts ?n full, tr?ed to make small payments where ? could, but desp?te th?s nedbank took the full outstand?ng balance d?rectly from my bank account, ? then tr?ed to speak to the?r legal department about try?ng to ?ncrease my payment and reverse the bulk amount taken, so that ? could at least cont?nue to put food on the table, but was told ?t would not be reversed, ? tr?ed to reason and expla?n my s?tuat?on aga?n, but was adressed w?th the who g?ves a sh** att?tude. Wh?le ? do understand that ? owe them money, ? d?d not run away, d?d not change banks, tr?ed to make small payments to show ? am attempt?ng to decrease my balance, they dont care about you. I d?dnt ask to be ?n th?s s?tuat?on, but would have thought they would have tr?ed to help and spl?t the payment over a few months, but to no ava?l... I have s?nce closed my account w?th them, went next door to another bank and opened a new account.