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zandile S

1 reviews | Active since Jul 2018

04 Aug 2025, 17:30

*****ulent transactions

am extremely disappointed with Nedbank. Recently, I noticed *****ulent transactions on my account that I did not authorize. These transactions were done without my knowledge or approval. What’s even more frustrating is the lack of urgency and support I received when I reported the issue.

I expected better security measures from a major bank like Nedbank. As a customer, I trust my bank to protect my finances—but in this case, that trust has been broken. I am still waiting for a proper resolution and refund, and the experience has left me feeling anxious and unsupported. They told me *****ulent department will contact me until, they took the whole day to call until I called the call centre.

If you value your financial security and peace of mind, think twice before trusting Nedbank. I hope the bank takes this matter seriously and improves both their ***** prevention systems and customer response times.

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