****ty services

I’m really upset with your level of your service

I was just on your App chanting to one of your agents called Maseipone , she never assisted me with my query she just left the chat I rated her with angry faces because I was not assisted regarding my balance which makes no sense whatsoever after my debit went off early hours of today

I went through all my transactions and it doesn’t add up because everything I’ve done money has been coming out instantly

I went back again to the chat box no one assisted me no agent came through I’ve been sending texts on a multiple basis but zero response

I’m really upset and I want proper answers as how the bank came to my balance which makes no sense to me !

I think it’s high time I move to another bank honestly