****ty customer service and ***********

Nedbank call consultants are useless.They put me through to 4 departments and still no one could assist,they take you from pillar to post.Been trying to create an automatic payment order on the Nedbank app and iv been getting an error,I then tried to pay my nedbank credit card via eft i get an error saying account details incorrect but details are as per monthly statements.How else am i expect to pay?Who is going to go to the bank or atm to get infected by Covid19???