ER
Elizabeth R

1 reviews | Active since Oct 2011

04 Mar 2016, 09:36

TRUTH FEARS NO QUESTIONS

My mother went to Nedbank to draw some cash a few weeks ago and discovered that her account had been frozen. After quite a struggle, she was told on enquiry as to why this had happened, that \your Nedbank Account fell into an inactive status due to the account not been used for a period of +/-3-6 months\". This explanation was given even though there have been, other than interest, some 39 transactions going through the account from October 2015 to date.<br> I have learned from this that lack of integrity precludes me ever getting a satisfactory answer in this matter. BUT, I would like anyone reading this post to be warned when dealing with Nedbank.<br> "

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Replies (1)
Nedbank
Nedbank's reply04 Mar 2016, 09:45
Official
Hello elizred,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team