TM
Trent M

1 reviews | Active since Mar 2009

01 Oct 2015, 13:44

Trusteer Rapport connecting to

Firewall detects a connection to amazon by Trusteer Rapport service software.<br> Why? what does this have to do with banking security?<br> <br> Not a virus - scans show it as safe.<br> <br> Some other user notes when researching this topic...<br> [URL Removed]<br> Suggested (required?) by South African banks for online banking. Caught sending information to [URL Removed] Connects to [URL Removed] for \updates". Connects to [URL Removed] despite autoupdates turned off. Does not uninstall correctly - needs Task Manager \""assist\"".<br> """

0
Replies (1)
Nedbank
Nedbank's reply01 Oct 2015, 14:36
Official
Hello trentmu,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team