EM
Eugene M

1 reviews | Active since Apr 2017

26 Sept 2018, 07:42

Transunion Update

This is my second complaint requesting Nedbank to update my ITC. I have made contact with Transunion (Lebohang Makitla) and they confirmed they received no request to have my account closed or update my profile for that matter. And that they action requests within 3-5 working days upon receipt of a request opposing a month turn around time you advised of. Please send request through to Transunion to update that I no longer have an account with you.

0
Replies (3)
Nedbank
Nedbank's reply26 Sept 2018, 07:45
Official

Dear Eugene Mogola

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Best regards,

EM
Eugene M's update13 Oct 2018, 05:27
Reviewer Update
Now you know how pathetic Nedbank is, don't say you weren't warned. @Lets see this one get deleted as well.
Nedbank
Nedbank's reply13 Oct 2018, 09:30
Official
Dear Eugene Mogola 

Please be advised we have tried to make contact with you, unfortunately you were not available. An email has been sent to you for further information.

Kind Regards
Client Service Support.

Best regards,