TV
Tjaart V

1 reviews | Active since Jun 2011

27 May 2015, 09:19

Transfered 7 times

I want to upgrade from a Nedbank Savvy Plus account to a Nedbank Savvy Bundle account. I was transferred 7 times without being transferred to the correct department. The when I finally got to the right person I was disconnected. This happened twice. I also opened a call back ticket on your website to no avail. What's going on?

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Replies (1)
Nedbank
Nedbank's reply27 May 2015, 09:48
Official
Hello vorstert,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team