mB
martha B

1 reviews | Active since Jan 2014

05 Dec 2018, 13:47

transfer not received since 23 November 2018

Good day: my name is Martha Takalani Budzwa i have a complaint regarding nedbank stokvel account n. we kept our stokvel money into the nedbank account above and November 23 2018 we requested the bank to share our money into our different accounts which we provided at nedbank louis trichardt till today we have not received our money. we were just given the following ref number ********** 0 they said we will receive our money on the 4th december 2018 even now we still waiting. your assistant in this regard will be highly appreciated.

0
Replies (3)
Nedbank
Nedbank's reply05 Dec 2018, 13:57
Official

Dear Martha 
We thank you for bringing this to our attention and regret any delays experienced. Our Resolution Manager will revert with an update. 
Kind regards
Client Service Support
mB
martha B's update05 Dec 2018, 14:35
Reviewer Update
thank you i will wait for your feedback. we had plans for the money now we have cancelled our holidays and it has really affected our children.
mB
martha B's update06 Dec 2018, 13:20
Reviewer Update
how long will it take for my query to be resolved.