Transfer delay

<p>For an organisation like Nedbank to delay a transfer lodged on 10 Dec 2016 for a stokvel is simply astounding. This time last year, our transfer was completed within two working days, this year, it's been four and still nothing! Called the call centre asked at what stage the process is at and some business consultant flat out refused to at least give that information, instead saying I must go to the branch (on a work day). Why the hell do they have a call centre if they can't help you over the phone? </p> <p> </p> <p>Either someone at the Carlswad Centre branch isn't doing their job or our funds have been shipped off to someone else - hello ***** season!</p> <p> </p> <p>We made this request last saturday because we had plans for over the festive period, but nothing. Maybe Nedbank isn't the right bank to continue with our investment club activities, becasue they clearly couldn't careless about our enquiries.</p>