LS
Lourens S
1 reviews | Active since Mar 2015
25 Mar 2015, 11:09
Transactions on card after it was cancelled!!
My Nedbank debit card was swallowed at the Nedbank ATM in Krugersdorp Central (right outside the bank) whilst drawing money.<br> To make a long story short there were several transaction and withdrawals that occurred totaling over R10 000 after the card was stopped.<br> After inquiring with the bank I was told that they would investigate only to be told later that it is not their problem.<br> I am a pensioner and I really feel that the bank is exploiting me.<br> I will not be leaving the matter here and will be engaging with the FAIS Ombudsman.<br> There was clearly negligence on the part of the bank and I am now paying the price.<br>
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Replies (1)Nedbank's replyOfficial
08 Apr 2015, 10:36Hello LDSWANEPOEL,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Nedbank's reply08 Apr 2015, 10:36
Official
Hello LDSWANEPOEL,
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
