Totally Unreasonable

Item: Nedbank
Rating: 1
Author: Jenny F

Wanting to apply for a personal homeloan, and Nedbank will not allow it if you don't also move the company's bank to them! We do not even own the company, we only have a 16% shareholding! How can you expect all the other shareholders to agree to something like this when your PERSONAL homeloan has NOTHING to do with the company!!!! The only bank that is so unreasonable! ABSOLUTELY PATHETIC TO DO THIS JUST TO ***** MORE BUSINESS!!!!!!!!!!!!

Helpful (0)

Replies (4)

Nedbank's replyOfficial

15 Feb 2018, 10:58

Dear Jenny

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Complaint Team

Nedbank's reply15 Feb 2018, 10:58

Official

Dear Jenny

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Complaint Team

Jenny F's updateReviewer Update

19 Feb 2018, 11:49

So nothing has changed! Reporting Nedbank to ombudsman for UNFAIR, UNREASONABLE and UNJUST practices

Jenny F's update19 Feb 2018, 11:49

Reviewer Update

So nothing has changed! Reporting Nedbank to ombudsman for UNFAIR, UNREASONABLE and UNJUST practices

Jenny F's updateReviewer Update

19 Feb 2018, 12:02

And Nedbank's response above that they make 'private' - just says "Noted, Kind regards, Client Complaint Team" - are you too ashamed to post publically this generic response proving you do not care

Jenny F's update19 Feb 2018, 12:02

Reviewer Update

And Nedbank's response above that they make 'private' - just says "Noted, Kind regards, Client Complaint Team" - are you too ashamed to post publically this generic response proving you do not care

Nedbank's replyOfficial

19 Feb 2018, 12:15

Dear Mrs Fritz ,

Your comments have been noted .

We have noted that the resolution manager has provided you with feedback via email and we can confirm that the response remains the unchanged.

Regards

Client Experience Team

Nedbank's reply19 Feb 2018, 12:15