1 reviews | Active since Oct 2016

03 Oct 2017, 06:58

Totally livid!!

Good day I have just about had it with nedbank! Every time my pay gets paid into my account and the last day falls on a sat (and it's paid in on a saturday) from a nedbank account to a nedbank account, my debits bounce!! Then you charge me rejection fees and I sit with the inconvenience of paying my bounced debits inside a bank. My pay was paid in on the last day of the month (30 September 2017) from a nedbank account, why does it not reflect immediately like it is suppose to???? It happens every time and I have had it now!! Your systems are clearly slow or outdated and it is unacceptable service!!

0
Replies (3)
Nedbank
Nedbank's reply03 Oct 2017, 08:04
Official

Dear Melanie

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

's update04 Oct 2017, 12:25
Reviewer Update
Good day I have sent an email with relevant information to the email address provided however, I have not received any kind of response or feedback! This needs to be resolved asap! I am sick and tired of nedbank and it's revolting service!
's update06 Oct 2017, 17:52
Reviewer Update
Still no feedbac****!!