Totally disastrous service

Ridiculous service delays were experienced at the Randburg Nedbank Branch, Kent ave. Branch. I got an SMS to go and pick up my greenbacks card, which is supposed to be a simple exercise. I got a ticket to await my turn. I was there for 55 minutes and heard all the people around me venting their frustration as some of them have been there for an hour already. A person from the UK sat next to me, and wanted to open an account, but left after an hour. She asked me to recommend another branch or bank, and I referred her to Capitec bank<br> <br> Actions taken thus far<br> i spoke to a staff member who was under pressure from all the people complaining and asking for service. She asked me to await my turn. Unfortunately working people cannot spend hours waiting for service as they have time constraints. I did however walk out without my card, and would like it posted or delivered to me, as I wasted my petrol as well as my time now in vain. I am seriously considering Capitec Bank myself. The service was better during the alterations than what it is now!<br>