Total lack of Ubuntu

We're a group of customers wanting to do ATM deposits and notes that functionality is greyed out on all 4 ATM's of the Vincent Branch. The lack of courtesy to either reply when we ask the staff members who were queuing to report for duty for the day or to even be asked why we were standing in front of the ATM's and thus when we can expect the issue to be resolved is abhorrent to say the least. The Branch Manager was also inside the bank already watching us, with no care to attempt to hear us out why we were standing at the ATM's outside the Branch. What a distasteful experience in the morning from a once very customer centric branch. I am utterly disappointed. It's been more than 30min now without a word, with these b!+ch€s watching us!!