NT
Neville T

1 reviews | Active since Feb 2014

29 Feb 2016, 11:43

Total lack of promised service and error correctin

We get the same poor service from all of the big corporate banks,and businesses,who take the private sector to new heights of bureaucratic incompetence, red tape,and greed.Being parasites that milk you for every cent,at every turn,yet you are expected to waste your time at no cost to them,to honour miniature ******'s to get even the slightest error on there part resolved.Resending the same queries over&over and having to humour off the point long winded chit chat,excuses and lies.They never have to produce proof of action or do anything accountable.Why is there no fines,revoking companies licences, jailing,or refunding people for time wasted,on sorting out inefficiencies and errors,or getting proper service.How do the banking ombudsman and so called consumer protection society people even sleep at night,when such situations continue unabated.Being as evil, paying lip service, while collaborating with these organisation,being of no use,and yet continuing to get, but not\earn\" their keep.We would be either jailed and charged astronomically with interest,and have judgements taken against,us preventing us from practising, for one tenth of the actions they continually get away with."

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Replies (1)
Nedbank
Nedbank's reply29 Feb 2016, 14:17
Official
Hello ntee,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team