Total disregard for consumer rights

Hi, my name is Morne Myer and Elaine Stofberg of Nedbank is harassing my 67 year old father about his bakkie payments. He is not even far behind on his payments and has asked to make arrangements to catch up but she insists that Nedbank are sick and tired of my folks and that they are coming to re possess their car. The car is their only source of income as my dad does odd jobs and maintenance to survive. He bought the car through that \buy a car for R499"skeem that was later found to be *****. How can I get this lady off my fathers back...its not good for his health.<br> In my opinion the banks that financed this **** should take some responsibility for selling<br> <br> Surely we as consumers have the right to be treated better"