TORTURE OF BANKING WITH NEDBANK

What a terrible decision I took to join Nedbank. I hope a Savy Bundle Account withNedbank and my two months with them has been horrible, the 1st month I used the account I would just see money missing from my account, I try to download the statements to see what is happening their app always says I don't have any statements how I don't know, second month I sent my mom money via cash sent on her mobile number but she never received the voucher and the pin to withdraw the money that was on the 25th of May 2022, I called their call center to get assistance they told me they have sent her another voucher but still she hasn't received those vouchers been ca them from the 26th May 2022, the LNG on the 1st of June 2022 I requested the money be reversed back to my account I was told I would take 3 days I said ok, ITS 10 DAYS AFTER AND THE MONEY IS STILL NOT ONMY ACCOUNT. I CALLED IN AGAIN ON THE 07 JUNE 2022 I WAS TOLD IT HAS BEEN PROCESSED ON THE 10TH JUNE 2022 THE MONEY IS NOT THERE I CALLED I AGAIN AND I WAS PROMISED IT HAS BEEN PROCEEDED IT'S JUST AN OVERNIGHT THIS TODAY THE 11 JUNE 2022 I WILL HAVE MY MONEY BUT NOPE STILL DON'T HAVE MY MONEY NOT FORGETTING OTHER MONEY THAT KEEPS MISSING I UABE CHARGES FOR DEBIT ORDER REVERSALS WHICH I DON'T KNOW COZ I HAVE NO DEBIT ORDER ON THIS ACCOUNT STATEMENTS STILL CANT ACCESS ON THE 11 JUNE 2022 I SPOKE TO CHRISEN WHO PUT THE PHONE DOWN ONME SAID HE WILL CALL AFTER 10 MINUTES EVEN THOUGH I SAID I WILL JOLD HE MUSTN'T DROP THE CALL- HE DID, 2 HOURS LATER I CALLED.IN AGAIN SPOKE TO ISHAN RAMPHAT WHO TRANSFERED ME TO NEVILLE NAIDU WHO PROMISED ME.THAT ON THE 11 JUNE 2022 THE MONEY WILLBE ON MY ACCOUNT HE SAID HE HAS CONFIRMATION BUT I STILL DONT HAVE MY MONEY I BELIEVE THÈ CALLS I HAVE MADE TO NEDBANK ARE WAY OVER R500 I WILL GET THE STATEMENT AND I WANT THAT MONEY BACK...BUT FOR NOW ALL AM REQUESTING IS THAT CANNI HAVE MY MONEY BACK I DON'T KNOW IF I HAVE.TO BEG YOU OR WHAT BUT CAN I HAVE MY MONEY BACK I CALLED IN AGAIN TJIS MORNING THEIR SYSTEMS ARE MIT WORKING OR SOMERHING ONE OF THE MANAGERS SAID SHE WILL CALL.ME BACK BEEN WAITING IT'S OVER 3 HOURS NOW