1 reviews | Active since Jun 2017
Told someone doing a credit check I am in arrears while in fact fully paid up
<p>I submitted an application, and as with all applications (including jobs!!!), credit checks are done. Nedbank advised the reviewer that I am in a month's arrears with my credit card. This needed to be sorted immedeatly. I called the call centre and was then told a letter stating I am up to date with payments can only be given in 48 hours, and they cannot contact the person doing the check and advise them. So here I am sitting and waiting, and have lost an opportunity due to false information given by Nedbank. Not to mention that i waited 58 minutes for 3 months bank statement the day before, with my incorrect surname and address which I had already been into the branch to change 3 TIMES previously, and still being called Miss on my statement after going with my marriage certificate countless times to be changed to Mrs. Worst customer service ever received!</p>
Thank you to Nicolas Govender for the outstanding assistance and support and resolving my query quickly as well as answering all my questions.
Thank you to Nicolas Govender for the outstanding assistance and support and resolving my query quickly as well as answering all my questions.